FairFox.ai recognises that the confidentiality, integrity and availability of information and data created, maintained and hosted by us are vital to the success of the business and privacy of our partners.
As a service provider/product, we understand the importance in providing clear information about our security practices, tools, resources and responsibilities within FairFox.ai so that our customers can feel confident in choosing us as a trusted provider.
This Security Posture highlights high-level details about our steps to identify and mitigate risks, implement best practices, and continuously develop ways to improve.
| Name | Purpose | Location |
|---|---|---|
| IT infrastructure | Ireland |
Here are the compliance frameworks that FairFox.ai follows which showcases our adherence to industry-standard security guidelines and practices.
A globally recognized standard for establishing, implementing, maintaining, and continually improving an information security management system (ISMS).
The General Data Protection Regulation, a comprehensive data protection law in the EU, governs how organizations must protect personal data and privacy.
Here are the controls implemented at FairFox.ai to ensure compliance, as a part of our security program.
Entity ensures that logical access provisioning to critical systems requires approval from authorized personnel on an individual need or for a predefined role.
Entity ensures logical access that is no longer required in the event of termination is made inaccessible in a timely manner.
Entity requires that all staff members with access to any critical system be protected with a secure login mechanism such as Multifactor-authentication.
Entity has set up cryptographic mechanisms to encrypt all production database(s) that store customer data at rest.
Entity develops, documents, and maintains an inventory of organizational infrastructure systems, including all necessary information to achieve accountability.
Entity backs up relevant user and system data regularly to meet recovery time and recovery point objectives and verifies the integrity of these backups.
Entity tests backup information periodically to verify media reliability and information integrity.
Entity ensures that the production databases access and Secure Shell access to infrastructure entities are protected from public internet access.
Every Production host is protected by a firewall with a deny-by-default rule. Deny by default rule set is a default on the Entity's cloud provider.
Entity's infrastructure is configured to review and analyze audit events to detect anomalous or suspicious activity and threats.
Entity has set up methods to continuously monitor critical assets to generate capacity alerts to ensure optimal performance, meet future capacity requirements, and protect against denial-of-service attacks.
Entity ensures that customer data used in non-Production environments requires the same level of protection as the production environment.
Entity's infrastructure is configured to generate audit events for actions of interest related to security for all critical systems.
Entity has established procedures for approval when implementing changes to the operating environment.
Where applicable, Entity ensures that endpoints with access to critical servers or data must be protected by malware-protection software.
Where applicable, Entity ensures that endpoints with access to critical servers or data must be encrypted to protect from unauthorized access.
Entity has set up measures to perform security and privacy compliance checks on the software versions and patches of remote devices prior to the establishment of the internal connection.
Entity ensures that endpoints with access to critical servers or data are configured to auto-screen-lock after 15 minutes of inactivity.
Entity requires that all critical endpoints are encrypted to protect them from unauthorized access.
Entity has a documented policy to define behavioral standards and acceptable business conduct.
Entity maintains an organizational structure to define authorities, facilitate information flow and establish responsibilities.
Entity has established procedures to communicate with staff about their roles and responsibilities.
Entity has procedures to ensure that all security-related positions are staffed by qualified individuals who have the necessary skill set.
Entity has established procedures to perform security risk screening of individuals before authorizing access.
Entity has established procedures for new staff to acknowledge applicable company policies as a part of their onboarding.
Entity provides information security and privacy training to staff that is relevant to their job function.
Entity requires that all employees in client serving, IT, Engineering, and Information Security roles are periodically evaluated regarding their job responsibilities.
Entity has established procedures for staff to acknowledge applicable company policies periodically.
Entity has provided information to employees, via various Information Security Policies/procedures, on how to report failures, incidents, concerns, or other complaints related to the services or systems provided by the entity in the event there are problems.
Entity performs a formal risk assessment exercise annually, as per documented guidelines and procedures, to identify threats that could impair systems' security commitments and requirements.
Each risk is assessed and given a risk score in relation to the likelihood of it occurring and the potential impact on the security, availability, and confidentiality of the Company platform. Risks are mapped to mitigating factors that address some or all of the risk.
Entity considers the potential for fraud when assessing risks. This is an entry in the risk matrix.
Entity performs a formal vendor risk assessment exercise annually to identify vendors that are critical to the systems' security commitments and requirements.
Entity's Senior Management assigns the role of Information Security Officer who is delegated to centrally manage, coordinate, develop, implement, and maintain an enterprise-wide cybersecurity and privacy program.
Entity uses Sprinto, a continuous monitoring system, to track and report the health of the information security program to the Information Security Officer and other stakeholders.
Entity's Senior Management reviews and approves the state of the Information Security program including policies, standards, and procedures, at planned intervals or if significant changes occur to ensure their continuing suitability, adequacy, and effectiveness.
Entity's Senior Management reviews and approves the Organizational Chart for all employees annually.
Entity's Senior Management reviews and approves the "Risk Assessment Report" annually.
Entity's Senior Management reviews and approves the "Vendor Risk Assessment Report" annually.
Entity reviews and evaluates all subservice organizations periodically, to ensure commitments to Entity's customers can be met.
Entity's Senior Management segregates responsibilities and duties across the organization to mitigate risks to the services provided to its customers.
Entity ensures that appropriate remediation measures are in place when personal data is shared with vendors as a part of its processing activities.
Entity conducts Data Protection Impact Assessments periodically in order to assess the regulatory risks associated with the processing of personal data.
Entity appoints a EU Representative to serve as a point of contact between EU authorities, data subjects and the organization.
Entity has procedures to conduct regular tests and exercises that determine the effectiveness and the readiness to execute the contingency plan.
Entity maintains a list of all contractual obligations based on customer contracts.
Entity appoints a Privacy Officer to assess and facilitate the entity's compliance with relevant regulatory requirements.
Entity includes Privacy Act statements on forms that collect information that will be maintained in a Privacy Act system of records, or provide Privacy Act statements on separate forms that can be retained by individuals.
Entity has set up mechanisms to assign and manage asset ownership responsibilities and establish a common understanding of asset protection requirements.
Entity maintains a list of legal, statutory, and regulatory requirements relevant to information security.
Entity has established procedures for new staff to complete security and privacy literacy training as a part of their onboarding.
Entity documents, monitors, and retains individual training activities and records.
Entity periodically updates and reviews the inventory of systems as a part of installations, removals, and system updates.
Entity develops, documents, and maintains an inventory of organizational endpoint systems, including all necessary information to achieve accountability.
Here are the important security policies and documents which are a part of FairFox.ai's compliance program.
Here are the subprocessors that FairFox.ai uses to process data in its infrastructure and business operations.
| Name | Purpose | Location |
|---|---|---|
| IT infrastructure | Ireland |